Email Us At info@nmb.co.zm
Services
At NMB we provide the following products and services.
Our Service Standards
When you call us: We promise to
- Be courteous
- Be willing to assist you and be responsive to your needs
- Treat you fairly and professionally
- Be accountable and adhere to sound business practices
- Explain our services and deliverables to you
- Demonstrate technical and professional competence in providing the services
- Answer Phone calls within 3 rings
- Research Service: We promise to produce and submit a research report within 60 working days
- Museum Taxidermy Services: we promise to delier Taxidermy products withing 75 working days
- We have an interactive Facebook page and our response is timely
- Email: acknowledgement within 2 business days
- Response to letters, emails within 15 working days and Social posts acknowledegement within 2 working days
How You Can Help Us
- Treating our staff courteously
- Providing feedback to enable us to improve our services
- Providing accurate information in your dealings with us
